Returns will not be accepted unless authorised by an Our Australian Medical Supply representative.
Returned goods must be in their original condition. Packaged goods must be unopened, unmarked and in a re-sellable condition.
Special order items (not standard stock lines) specifically ordered by Our Australian Medical Supply at a customer’s request will not be accepted for return under any circumstances.
All returns for credit must be communicated to Our Australian Medical Supply within 14 days of despatch.
Our Australian Medical Supply reserves the right to charge a restocking fee on any product return of 15%.