• Returns will not be accepted unless authorised by an Our Australian Medical Supply representative.
    • Returned goods must be in their original condition. Packaged goods must be unopened, unmarked and in a re-sellable condition.
    • Special order items (not standard stock lines) specifically ordered by Our Australian Medical Supply at a customer’s request will not be accepted for return under any circumstances.
    • All returns for credit must be communicated to Our Australian Medical Supply within 14 days of despatch.
    • Our Australian Medical Supply reserves the right to charge a restocking fee on any product return of 15%.